Local Wallet Rules Under These Terms
Our Terms & Conditions connect every wallet action to the account that requested it. Before access is completed, we may ask you to confirm your phone number and provide details that match the account record. DANA, OVO, GoPay and QRIS references must remain tied to your
-
1
own payment profile; a mismatch can pause a transaction while we check the receipt and status. Bank transfer and virtual account instructions are valid only when shown inside the cashier path, so you should not rely on a copied account number or an old payment page.
-
2
We record the transaction reference, amount and status needed to reconcile a request. These rules apply where local law permits, and any eligibility question depends on local law. If a payment is pending, keep the receipt and contact the account support route rather than repeating the
-
3
transfer.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.